When you learn the art of active listening and asking effective questions, you will open up substantial possibilities for yourself and your business.

If you want to belong to the best as a Director, Manager or Sales Person, the refining of your inter-personal communications skills could be the key to your success. This area is one of the most important elements of a successful business, yet one of the most neglected.

If you are not sure whether you need this seminar, answer the following questions and you will be clear:

How much do you know about your peers, your superiors or your staff?

1. Do your staff come to you with problems for you to solve instead of their own ideas how to solve them?
   
2. Are you so busy fighting fires and handling staff problems you don't get time for strategic planning?
   
3. Do you listen carefully to what a potential customer is telling you, or are you busy with what you want to say?
   
4. Do you know what your customers needs really are?

With these new skills you will be able to:

• Empower your people to discover their full potential
• Support your team to work more efficiently and take more responsibility
• Create more time for other important elements of your job
• Communicate better with your customer - raise your sales figures
• Become more efficient by communicating clearly and effectively
• Save time, money and energy on mistakes stemming from poor communication

The practical transfer to the work situation is naturally a part of the seminar, and opens new, more effective possibilities for communication.

"The recent communications seminars you ran for us have benefited our operation considerably. The Managers present are asking more questions, and through this have become more supportive and effective for the sales team. For two of the sales executives the seminar had a huge impact on their self-confidence and attitudes: they were really struggling prior to the seminar, and directly afterwards took the 1st and 2nd positions in sales for the month."
Robin Griffith, Project Director, Marriott Vacation Club, Mallorca, Spain.

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